Lowongan kerja Special Project Home Business Operation

  • Full Time
  • Jakarta
  • Posted 4 months ago

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Lowongan Kerja
Lokasi Loker

XL Axiata

Job Descriptions:

  • Develop a strong and accurate 360 understanding of the processes, tools and functions needed to deliver a service to the customer and the levers important for NPS
  • To lead an organizational transformation towards driving improvements in processes, tools and way of working in order to deliver the results that we want for our customers while ensuring compliance towards all company policies
  • Evaluate and improve all operational aspects of the home business to drive operational efficiencies and savings
  • To ensure XL Axiata’s deployment operations are also optimized, automated and efficient to ensure optimal Home Pass deployments and an efficient transition between Home Pass availability and GTM

Requirements:

  • Min. 10 years relevant experience
  • Good track record in ability to drive customer experience
  • Understanding of the FTTH network deployment process
  • Strong project management and process re-engineering (6 Sigma qualifications preferred)
  • Strong communication, strategic and execution capabilities for aggressive roadmaps