Lowongan kerja Head of Operations

About the Job

The Head of Operations is responsible for the performance of the Operations and Growth of TokoTalk as dictated by the Board’s overall strategy and ensuring that the business has the best working environment and processes. You will evaluate how TokoTalk operates and implements the necessary strategies, processes, procedures, and policies.

A successful Head of Operations should demonstrate solid leadership and analytical skills, exhibit strong business acumen, as well as a commitment to productivity, and should ensure staff productivity also.

The company growth depends on your duties and responsibilities as follow:

• Creating strategic planning with senior management
• Developing policies that will correlate with strategies and overseeing compliance with regulations
• Working closely with other Heads of Departments to implement and improve effective processes and standards
• Report on operational performance and suggest improvements
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Analyzing productivity data and optimizing staffing and production capacity
• Using historical records to forecast future operational needs
• Maintaining a working knowledge of their industry including challenges and opportunities in the sector
• Designing new processes to improve quality or increase productivity or profitability
• Mentor and motivate teams to achieve productivity and engagement

The Essentials Skills and Traits we seek in you:

• Minimum 6 years of proven experience as Head of Operations or similar leadership role
• Bachelor’s degree in Business, Management, or a related field
• Strong knowledge of business functions
• Excellent organizational and leadership qualities with problem-solving aptitude
• A strategic thinker and has an analytical mind
• Good with numbers and financial planning
• Knowledge of auditing and monitoring outputs, data analytics, and reporting
• Familiarity with all business functions including HR, finance, supply chain, and IT
• Excellent interpersonal and communication skills (in English)
• Has strong leadership and management skills, the ability to motivate and retain staff
• Commercial awareness and a thorough understanding of the competitive environment
• Project management skills and knowledge of methodologies such as Agile, Lean, and Six Sigma
• Experience with implementing IT systems