Lowongan kerja IT Support Specialist (Urgently Needed)

Job Description

• Manage IT infrastructure, system monitoring and reports
• Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
• Troubleshoot and resolve application issues, maintain and update technical support documentation
• Handle asset management (laptop, printer, scanner, etc), maintain inventory and liaise with vendors
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server backups

Minimum Qualifications

• Willing to be placed in Cikokol Warehouse, Tangerang
• Willing to travel to another office (if required)
• Can join as soon as possible / notice period within a month
• Diploma or degree in Computer Sciences, Information Technology or a related field preferred. Minimum 2 years’ of relevant experiences operating in a similar role
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
• Hands-on experience in Windows server administration and basic knowledge in Linux server administration
• Understanding of TCP/IP, IP address and LAN Technology including switching and routing fundamentals
• Knowledge of the basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
• Competent at documenting standard/applications operating procedures
• Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment