• Candidate must possess at least SMA/SMK
• At least 2 years of working experience in the related field is required for this position.
• Required Skills: excel
• Preferably specialized in Logistics/Supply Chain or equivalent
In charge of overall inbound and return process
Make a decision for a return refund claim
Monitor all transactions on a daily basis, investigate and analyse abnormal transactions
Train and develop agents, monitor individual performance of agents