Lowongan kerja Duty Manager

  • Full Time
  • Bali
  • Posted 2 years ago

Kirim Lamaran. Belum punya akun? Daftar sekarang.

Lowongan Kerja
Lokasi Loker

Raffles Bali

Duty Manager

To support Front Office Manager to manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives.

To be in charge on nigh shift and afternoon shift based on schedule, produce a report and running night audit based on the hotel’s standard and manage and supervise hotel Operation during night time.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities.

What you will be doing:

  • Support Front Office Manager to manage and organizes Front Office team whose mission is to ensure service and product quality standards are met and that optimum service is provided to all guests according to Hotel’s and Company’s objectives.   This is accomplished within the scope of a budget and in conformity with well- defined management norms.
  • To be the champion of membership program for the resort and sharing through training to other colleagues on information related to membership program
  • Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in guest-related activities in Front Office.
  • Responsible for the operation of the Front Office department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment’s, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipment’s.
  • Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition at all-time especially for special attention guest and VIP
  • Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue by setting up target and drive the team to achieve up-sell program for villa and in house activities
  • Promote internal hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with Resort’s Sales and Marketing Program
  • Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

Your experience and skills include:

  • Diploma or Bachelor Degree in Hospitality
  • Minimum of 3 years relevant experience in Front Office
  • Reception knowledge is a must
  • Knowledge of local regulations related to Hotel Operation is a must

About Raffles Bali:

Raffles Bali is an oasis of emotional wellbeing inspired by a spirit of generosity, inviting you to rediscover the person in front of you – your loved one, or yourself. Through private experiences in luxurious tropical villas and secluded spaces in natural, harmonious environment, through personalized wellness journeys of relaxation, rejuvenation, and mindfulness, seeking to reinvigorate your mind, body and spirit and through enchanting Balinese cultural journeys curated to awaken meaningful experiences, inspiring you to a deeper understanding of culture, of priorities, and of self.


Located in Jimbaran, southeast part of Bali, the resort is perched on a hill offering unparalleled views of the ocean with direct access to the beach. The generosity of space in every Villa, the magnificent views over the Jimbaran bay sunsets and fast access to the airport (25 mins) makes Raffles Bali your preferred destination.


Raffles Bali offers 32 generous in space villas with unobstructed ocean views to enjoy the sunset of jimbaran and biggest pools in each villa. There will be 29 one-bedroom villas, 2 two-bedroom villas, and a presidential Villa. The other facilities will comprise of 2 restaurants, 2 Bars and a Raffles SPA.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.