Lowongan kerja Food & Beverage Supervisor

  • Full Time
  • Surabaya
  • Posted 11 months ago

Kirim Lamaran. Belum punya akun? Daftar sekarang.

Lowongan Kerja
Lokasi Loker

Uraian Tugas

  • Sets daily sales targets to be met by the team
  • Is familiar with all the hotel’s services and informs guests about them to encourage use
  • Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
  • Ensure adequate of supplies, materials, and requisition for general supplies.
  • Responsible for supervising and coordinating all activities of personnel engaged in serving food and beverages in Restaurant
  • Helps employees improve their skills and provides support for career development
  • Manages, motivates and organizes personnel in order to improve the quality and creativity of F&B services, in line with brand standards. Makes suggestions for improvement
  • Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
  • Handles guest comments and complaints
  • Develops strong relationships with guests with the aim of gaining their loyalty
  • Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome
  • Establishes excellent relations with guests

Pengalaman kerja

  • Minimum 3 years in F&B service position, minimum 1 year as Team leader
  • Fluent in Bahasa Indonesia and English
  • Highly motivated, self-driven, ability to work under pressure and an excellent team player
  • Creative thinker, passionate and guest-oriented
  • Able to solve problem/make decision within scope
  • Attention to detail especially team’s performance, restaurant cleanliness & presentation, proper equipment arrangement

Manfaat

  • Be a part of Global Community of Hospital Industry
  • Opportunity to joint Accor Development Programs
  • Optimal Employee experience and healthy working atmosphere