Lowongan kerja Guest Experience Manager

  • Full Time
  • Jakarta
  • Posted 3 months ago

Kirim Lamaran. Belum punya akun? Daftar sekarang.

Lowongan Kerja
Lokasi Loker

Grand Mercure

Responsibilities:

  • Guest experience managers may also be tasked with collecting feedback from guests about their experience
  • Setting goals and objectives for the department or team to ensure that objectives are met or exceeded
  • Creating training manuals and materials to help staff members be successful in their jobs
  • Monitoring guest feedback to identify service improvement opportunities that may require staff retraining

Requirements:

  • Experience in handling Guest as a Guest Experience
  • Confident communicating in English both written & spoken
  • Good interpersonal & communication skills and the ability to solve unique cases in a dynamic
  • Hotel brand awareness