Job description & requirements
As the front face that anyone meets when they walk into our space, you play a very important role for GoWork. The mission of this position is to make all of our clients happy and productive when they are in our space by giving them 5-star service and subsequently plays a vital role to company growth!
You will be the go-to person for all our clients, together with the Hub Associate & Hub Manager. If you love learning about diverse industries and helping businesses grow, then this role is perfect for you. As a bonus, you will get tons of opportunities to learn about various topics through various platforms (such as workshops, seminars, discussions) while delivering your role.
With your application, please answer the following questions in one page or less (Using Word Doc, Arial Font Size 11, preferably in English but Indonesian is ok).
1. Why did you choose to apply to GoWork over other companies? What interests you the most about GoWork?
2. What is one interesting thing you have read/seen recently that gives you a lasting impression and why?
3. What makes you unique in 150 characters or less? Unfortunately, candidates with incomplete applications won’t be considered for this role.
ROLES AND RESPONSIBILITIES
- Work together with Hub Associate & Hub Manager/Jr. Hub manager and Office Assistants in maintaining the space to be consistently comfortable and clean to the highest standards.
- Support and assist members and clients in day-to-day business
- Deliver tours and information to all inquirers in an excellent service manner
- Maintain the space to be consistently comfortable to the highest standards for everyone in the space
- Maintain good relationships with members to create a sense of community
REQUIREMENTS
- Minimum D3 degree from a reputable university
- Education and/or work background in Hospitality is an advantage
- Fluent in English (oral, writing and reading) and Bahasa Indonesia
- Proficient in Microsoft Word, Excel and PowerPoint
- Positive, friendly and approachable personality
- Client service oriented· Well organized, detail-oriented and able to multitask
