We are looking for an IT Support Intern who can assist all IT task-related at Flip. As an IT Support Intern, you will be responsible to help Monitor and Troubleshoot basic network, preparation of laptop installation for new employees (new joiner), help manage and monitor the distribution of IT assets through asset tools.
About Flip
Flip helps people send money securely with the best experience in Indonesia. Individual users are able to use Flip to send money across 88 banks in Indonesia with zero cost. Meanwhile, business users can send money swiftly, securely, and at a lower cost to more than 100 banks across Indonesia.
At Flip, we value fairness. We believe that we have to treat employees, customers, and all stakeholders fairly and respectfully. Fair treatment for employees means we establish clear goals, facilitate our employees to achieve them, and value their contribution to the company with equitable benefits.
Responsibilities:
- Help Monitor and Troubleshoot basic network (LAN and WAN) – mikrotik.
- Assist Installation and Troubleshooting wifi / Access Point (Unifi).
- Preparation of laptop installation for new employees (new joiner).
- Basic Troubleshooting of employee laptops (MacOS and Windows).
- Help organize and monitor requests for repairs, loans, laptop upgrades from employees through the Ticket tool.
- Help manage and monitor the distribution of IT assets through asset tools
Requirements Skills:
- Fresh Graduate from Computer science or Final Year student in related major.
- Have an experience in IT intern is a plus.
- Having knowledge about basic networking topology (LAN, WAN).
- Basic troubleshooting with OS Windows & MacOS Laptop.
- Has experience in using monitoring tools, alerts, incident management, IT Asset management is a plus.
- Provide 1nd and 2rd level support.
- Self-motivated and eager to learn.
- Good communication skills.
- Willing to work in office (In Depok)
