DBS Bank
Description – External
DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W)
Responsibilities
– Capable to do ‘end to end’ process of Static Data Maintenance with 100% accuracy at good speed
– Capable to perform daily account maintenance requested by BU or other department such freezing/unfreezing account, dormant account activation, etc
– Capable to perform `end to end’ process of suspend and un-suspend CIF
– Support any kind of UAT related with account services and actively involved in Process of Improvement project
– Perform good control on daily operation, email tracking, and DWOR
– Perform back up as leave cover for unavailable staff within CB Account Services
– Timely problems/issues escalation to supervisor/higher management
– Comply with all internal mandatory regulation, such as leave regulation and training requirement
– Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
– Maintain good relationship with other department, Business Unit, Branches, and other team within T&O
Requirements:
• Bachelor’s degree from Reputable University
• Good command in English (Verbal and Written)
• Computer literacy is advantage
• Team oriented and good interpersonal skill
• Stand strong on following the policy and procedure
• Ability to maintain quality control under time and volume pressure
